Return and Refund Policy

SATISFACTION GUARANTEE

• We’re so sure you’ll love our products that all Green Element products are backed by a 30-day no-questions-asked 100% SATISFACTION GUARANTEE. 
• If you’re not satisfied with any of our products, for any reason, simply return the unused portion of the product. We’ll even pay the return shipping.   
• For questions about Green Element’s return policy, or to arrange a return, please contact us.  
• Policies are limited to the USA only. 
• Your acceptance of the terms of purchase means you agree to and understand the refund policy.  

DAMAGE DUE TO FREIGHT OR SHIPPING  

• All products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. 
• Upon delivery of your order, please check the products carefully to ensure they have not been damaged during shipping. 
• All claims for damaged products must be made within 48 hours of receipt. 
• Please contact us and provide detailed information for any products damaged during shipping within that time. 
• Please include a full description of the damages to the product.